Questions and
terms.

No. No minimum duration or notice period — you can leave anytime. We just note that performance marketing needs time (typically 2–3 months) for campaigns to gather data and show their full potential.

In small niches (e.g., local florists in Bratislava) we have exclusivity. For larger categories (e-commerce fashion) we strictly separate teams and communication channels and protect all confidential information.

Both. Slack or Teams for quick matters, email for important decisions. Weekly reports are sent automatically via email.

Yes, all accounts (Google Ads, Meta, GA4) are under your company. We have access as an agency. When the cooperation ends, we remove access — you keep everything.

7–10 business days. First discovery call, then audit, strategy, signing and setup. First campaign runs within 14 days of signing.

We don't guarantee specific numbers — no serious agency can do that. However, we guarantee results-focused work, transparent data, and open communication. If we can't bring you value, we'll be the first to tell you.

Search campaigns (Google Ads) bring first conversions within the first week. Display and Meta campaigns need 2–4 weeks for learning. Advanced optimizations are measurable after 2–3 months.

It depends on the category. E-commerce (one-time purchase): 3–5×. Subscription / repeat purchase: 4–8×. Lead gen: we measure CPA instead. At the start, we always inform you where the benchmarks are for your category.

First, we look for whether the problem is in the campaign (bidding, creatives, audience) or outside it (website, offer, pricing). For longer issues, we call an ad-hoc retrospective where we directly discuss what to try next.

Yes. During onboarding, we implement cookie consent (Cookiebot or Iubenda), set up Google Analytics 4 in EU mode, use server-side tracking for Meta and Google, and document everything in a GDPR DPA that we'll sign with you.

Classic tracking works through the browser, which can be blocked (iOS, ad blockers). Server-side tracking sends data from your server directly to advertising platforms — independently of the browser. Result: 20–40% more captured conversions.

You do. All accounts are under your company, data is stored in your Google and Meta accounts. Our Looker Studio dashboards are built on top of your data — when the collaboration ends, you still have them.

Yes, but we approach it differently than classic SEO agencies. Our focus is on technical SEO (speed, indexation, structured data), keyword research oriented on commercial intent, and quality content. We only do linkbuilding through digital PR or guest posts on verified websites.

Yes. Mainly through Klaviyo (e-commerce) or Mailchimp / ActiveCampaign (B2B). We prepare welcome flows, abandoned cart automations, segmentation, A/B tests for subject lines.

Yes, our in-house designer prepares the first package of static and video creatives (usually 12 variants for Meta). For more extensive productions, we work with verified partners.

Yes, including native copy. We have native Slovaks and Czechs on our team, and for HU and DE we collaborate with native specialists. Localization is not just translation — we also adapt creatives, offers, and CTAs.